🐾 Frequently Asked Questions

Welcome to FurEver Vogue’s FAQ page! Got questions? We’ve got answers.

🛍️ Ordering & Products

Q: What sizes do you offer for pet clothes?
A: We offer a variety of sizes for pets of all shapes and breeds. Please refer to our Size Guide on each product page to ensure the perfect fit. If you're unsure, feel free to contact us—we’re happy to help!

Q: How do I know the outfit will fit my pet?
A: We recommend measuring your pet’s neck, chest, and back length and comparing it with our size chart. Comfort is key—when in doubt, size up!

Q: Do your products suit all pet types?
A: While our collections are mainly tailored for dogs and cats, many of our accessories can be used for other small pets too! Always consider your pet’s comfort and safety first.

🚚 Shipping & Delivery

Q: Where do you ship?
A: We ship worldwide! No matter where you and your pet are, we’ll deliver the style to your doorstep.

Q: How long does shipping take?
A: Standard processing time is 1–3 business days. Shipping typically takes 7–15 business days depending on your location. You'll receive a tracking number once your order ships.

Q: Is shipping really free?
A: Yes! We offer free shipping on all orders—no minimum purchase required.

🎁 Promotions & Gifts

Q: What’s the current promotion?
A: Right now, buy 2 items and get a free product! Buy 3 items and receive a free product + our exclusive Pet Grooming eBook—plus free shipping on everything!

Q: How do I claim my free gift?
A: Just add the qualifying items to your cart. We’ll automatically include your gift(s) during fulfillment. No code needed!

💳 Payments & Security

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Shop Pay, Apple Pay, and more—fully encrypted for your safety.

Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and secure gateways to keep your personal and payment details safe at all times.

🔁 Returns & Exchanges

Q: Can I return or exchange an item?
A: Yes! If you’re not 100% satisfied, you can return unused, unworn items within 14 days of delivery. Please visit our Returns Policy for full details.

Q: My item arrived damaged—what should I do?
A: Oh no! Please contact us at furevervogue@gmail.com within 48 hours of delivery with photos, and we’ll sort it out right away.

🐶 Other Questions

Q: Do you offer gift cards?
A: Yes! FurEver Vogue digital gift cards are perfect for pet lovers. Choose an amount and let them shop their favorites.

Q: Can I tag you on social media?
A: Please do! We love seeing our furry customers in style. Tag us on Instagram @furevervogue or use #FurEverVogueFam for a chance to be featured.

📩 Still need help?

No worries — we're here for you!
Email us anytime at furevervogue@gmail.com or use the Contact Us form on our website. We typically reply within 24 hours.